Returns & Exchanges

We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

Return Policy

You may return most new, unworn, and unwashed items in their original packaging within 30 days of delivery for a full refund. Some products, including clearance items, may be marked as final sale and are not eligible for return.

To be eligible for a return, your item must be in the same condition that you received it. It must also have the original tags attached.

How to Initiate a Return or Exchange

To start a return or exchange, please visit our online Return Center. You will need your order number and the email address used to place the order. Through the Return Center, you can quickly create a return label and packing slip.

Once your return is received and inspected, we will send you an email to notify you. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

The fastest way to exchange an item is to return the original item for a refund and then place a new order for the item you want.

Shipping Costs for Returns

Shipping costs are non-refundable. If you are returning an item, the cost of return shipping will be deducted from your refund. If you receive a refund, the cost of return shipping will be deducted from your refund.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or if the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need More Help?

If you have any further questions about your return or exchange, please don’t hesitate to reach out to our customer service team for assistance. We are happy to help!